Payment retry paths

See which actions surround a failed payment and eventual recovery.

Edit

Wait for the active Run to finish or be cancelled before changing lifecycle.

Shared answer

No shared answer yet

Analysis composition

customer_event_stream

Data Source
main.customer360
event_time is within Last 30 days Timezone:Europe/Copenhagen
channel IN ('mobile', 'web')

Customer events

Event Model
Version 3
Payment failed
  • payment_status = 'failed'
Any event draws from all 9 definitions

Customer sessions

Journey Profile
Version 3

Grouped by

customer_id

Ordered by

event_time event_id

Journey boundary

30 min inactivity

Pattern

Total path 1–5 events Overlapping matches

Measures

Matches

Occurrences found

Elapsed time

median

Team feedback