Analyses
Reuse a team question or start a new one.
2 drafts 12 runnable 2 concerns
Analyses relevant to your work
What happens after checkout?
Find the dominant customer paths immediately after a completed checkout.
High-intent product discovery
A personal local-definition variant focused on saved-item product views.
Paths before refund request
Understand the interactions that most often precede a customer refund request.
Support journeys after delivery delay
A personal sketch for linking delivery delays to later service interactions.