Delivery delay escalation

Trace delayed shipments through carrier and support escalation paths.

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Wait for the active Run to finish or be cancelled before changing lifecycle.

Current shared answer

Run #17 ; Analysis Version 2 ; Completed 22 Sept 2026, 10:58 CEST

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Data window: 8 Sept 2026 – 22 Sept 2026 · Europe/Copenhagen Showing top 6 of 12 paths · 10,717 of 13,842 matches

Path preview from the current shared answer: 6 of 12 retained pathsBand width represents matching paths.AnchorNext event2 events later3 events laterDelivery delayed to Delivered, 5,176 matching pathsDelivered to Delivered, 4,156 matching pathsDelivered to Delivered, 4,156 matching pathsDelivery delayed to Delivery delayed, 3,463 matching pathsDelivery delayed to Out for delivery, 2,523 matching pathsOut for delivery to Out for delivery, 2,523 matching pathsDelivery delayed to Out for delivery, 2,078 matching pathsOut for delivery to Delivery delayed, 1,187 matching pathsDelivery delayed to Delivery delayed, 1,187 matching pathsDelivered to Delivery delayed, 1,020 matching pathsDelivery delayed to Delivered, 1,020 matching pathsDelivery delayed to Delivered, 940 matching pathsDelivered to Out for delivery, 940 matching pathsOut for delivery to Out for delivery, 891 matching pathsOut for delivery to Delivery delayed, 891 matching pathsDelivery delayed, 10,717 matching paths at AnchorDelivery delayed10,717 · 77%Delivered, 5,176 matching paths at Next eventDelivered5,176 · 37%Delivered, 5,096 matching paths at 2 events laterDelivered5,096 · 37%Delivered, 5,176 matching paths at 3 events laterDelivered5,176 · 37%Delivery delayed, 3,463 matching paths at Next eventDelivery delayed3,463 · 25%Out for delivery, 3,414 matching paths at 2 events laterOut for delivery3,414 · 25%Out for delivery, 3,463 matching paths at 3 events laterOut for delivery3,463 · 25%Out for delivery, 2,078 matching paths at Next eventOut for delivery2,078 · 15%Delivery delayed, 2,207 matching paths at 2 events laterDelivery delayed2,207 · 16%Delivery delayed, 2,078 matching paths at 3 events laterDelivery delayed2,078 · 15%

Analysis composition

delivery_events

Data Source
analytics.operations
event_time is within Last 14 days Timezone:Europe/Copenhagen

Operations events

Event Model
Version 1
Delivery delayed
  • event_name = 'delivery_delayed'
Any event draws from all 3 definitions

Shipment journey

Journey Profile
Version 1

Grouped by

shipment_id

Ordered by

event_time shipment_id

Journey boundary

No inactivity boundary

Pattern

Total path 1–4 events Overlapping matches

Measures

Matches

Occurrences found

Elapsed time

median

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